Latest Information - St Moritz Hotel

We are pleased to announce that we will be reopeninig on the 4th July, therefore, all types of accommodation are now available to book online

We are delighted to reveal the opening of the first purpose- designed socially distanced restaurant in Cornwall, The Anti-Social Club!  We’ve expertly mixed the highpoint elements of classy private members clubs, elegant private dining rooms, cool beach clubs and summer pop-up restaurants to bring you 2020’s hottest new dining concept. Book now to avoid disappointment.

 

St Moritz Covid Ready Documents

St Moritz Room Directory

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The Cowshed Spa will remain closed until firther notice.

Unfortunately, our pools, Spa, gym, sauna, steam room and Mini Moritz Club remain closed until we are given further government advice on when these can reopen.

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Operations Update 14/6/2020

In anticipation of the Government allowing us to reopen on July 4th please read through this important update which will inform you of the necessary changes we have made in preparation for your stay to reassure we have taken all necessary precautions and introduced enhanced hygiene procedures to ensure we are Covid Secure.

Please take note of the changes we have made to ensure the safety of our guests and the St Moritz team.

Arrival and Departure
The new arrival and departure times are as follows:

Hotel Rooms – Arrival 4pm, Departure 10am

At this time, we cannot accept any early arrivals or late departures to enable the cleaning teams to thoroughly sanitise each hotel room. You may arrive and park on site before 4pm for visits to the beach or walks only, we are unable to offer luggage assistance and facilities will not be available.

Before arrival we require you to complete an arrival registration card and a short health questionnaire online and return to us. This will be emailed separately and must be returned 24 hours prior to your arrival date.

If your accommodation has not been fully pre-paid, we will charge the outstanding amount to the card we have on file on the day of arrival. We will also use the same card to charge for any incidentals incurred during your stay therefore, alleviating the necessity to check out at reception.

Upon arrival your key will be laid out ready for you by a member of the reception team. We will be able to help you with finding your key and providing the location of your room. We endeavour to assist you and ensure a comfortable stay. Therefore, we ask all requests are called to reception by dialling 0 from your room telephone or 01208 862242.

When departing St Moritz, we ask that you leave your keys in your room/door. We will then charge the card on file and process an invoice, and this will be emailed to you.

Cleaning and Sanitising
Our housekeeping team are as always providing deep cleaning across the hotel and continuing extended sanitation. New procedures are in place for the safety of all staff and our guests and will be at the forefront of our re-opening. Your room will be thoroughly sanitised before your arrival with particular attention to areas such as light switches, electric sockets and door handles.

Our team across the hotel and restaurant will be wearing correct PPE when necessary and you are encouraged to use your own PPE such as face masks where you deem appropriate.

A hand sanitizer dispenser is available at every entrance and exit for guest use. Communal areas and toilets will be sanitized every 30 minutes.

At this time, our housekeeping team will not be offering a daily service and will not enter an occupied room. If a towel or amenity replenishment is required, we ask for this to be called to reception and a package will be delivered to your door.

Leisure Facilities

The outdoor and indoor swimming pools will unfortunatly remain closed.

The Sauna, Steam Room, Jacuzzi, and Gym remain closed.

The children’s Games Room and Mini Moritz Activity Club remain closed.

The Cowshed Spa will Reamin closed until further notice. Please see our Spa page for further information.

Dining
We would like to invite you, and your personal ‘bubble’, to join our very special club, and be one of the first to experience our new purpose-designed and built socially distanced restaurant. We are excited to introduce: The Anti-Social Club at St Moritz.

The Anti-Social Club will consist of 16 private dining rooms and feature multiple dining times, clear guidance and exact operating procedures that ensure the 2-metre distancing rule. Breakfast and dinner sittings strictly require pre-bookings in advance, we are unable to cater for walk in diners. The following Breakfast and Dinner sittings are available to pre-book, please email reception with your preferences as soon as possible.

Breakfast – 8am, 9am, 10am
Children’s Dinner – 4:30pm
Dinner – 6pm, 8pm,10pm

Your booking allows 1 hour 45 minutes table use and will allow 15 minutes sanitation between sittings.

Our Shorecrest Restaurant and Bar will now serve as a relaxed lounge area with social distancing measures implemented to enjoy teas, coffees, and cold drinks throughout the day. There will be a one-way entrance system via the main reception and exit via the exterior stairs.

The health and safety of our staff and guests is paramount. With these strict social distancing procedures and changes to create a ‘new normal’ we look forward to welcoming you to St Moritz for a well-deserved, much needed holiday!

St Moritz Covid Ready Documents